Ministry in the Pandemic Leader’s Survey

A look at ministry trends from a survey of 700 pastors

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Curious about how ministries were innovating in the early months of the COVID-19 pandemic, Luther Seminary’s Faith+Lead team surveyed ministry leaders this past May. More than 700 leaders responded. This is how they were experimenting and what we learned. 

There is much to celebrate. Seventy-one percent of leaders reported the challenges of the pandemic became an opportunity to rethink how they were “doing church.” Experiments varied in types and depth by ministry context, but innovation was taking place in rural, suburban, and urban contexts. And even more importantly, ministry leaders were learning from their experiments and seeing promising innovation emerge as they looked to the challenges ahead.

The challenges, however, were significant. The biggest related to the need for human connection, with 23% of leaders noting fellowship as their top challenge, followed by 21% pastoral care and 15% discipleship/faith formation. How to engage congregants in this time of separation, physical distancing, and quarantine was a common concern. Pastors expressed their belief that interpersonal contact is integral to their role, and they worried about the “ministry of presence” being lost during the pandemic. The challenges were frustrating and ignited many of their experiments: pastors explored digital technologies and non-traditional ways of connecting, new people participated in and led caring ministries, and resources were developed for people to be present with each other “at home.” While these experiments did not replace in-person gatherings, they did expand people’s imagination about possibilities and the ways digital platforms can cultivate human connection. 

Looking ahead, the most frequently cited challenge (65%) was gathering in-person as faith communities. While worship was the primary concern, this challenge impacted every aspect of church life. Financial concerns, both present and future, were another worry, especially for congregations that were already struggling financially before the pandemic. In the next 12 months, leaders also anticipated the need for discernment and prioritization as the pandemic, as well as the demands for experimenting, continue. 

Yet there was a lot of hope, as illustrated in the bounty of stories about promising innovations. Leaders saw the movement of the Holy Spirit and acknowledged the divine call to embrace innovation and change as the church moves forward. Urgency, combined with need and the desire to make meaning out of the current environment, gave birth to a significant number of promising innovations. Leaders experimented with core ministries while simultaneously attending to the national and local realities of their context. Congregations experimented with new adaptive forms of worship and with creative giving strategies that met the needs of the congregation and their surrounding community. Congregations also translated “church-led” ministry programs into resources to accompany people in the world and empower them to “do church” in their own homes. Leaders were being imaginative about how to pray, study God’s word, and wrestle with faith in everyday life when people were physically distanced, which stretched their capacities. As a whole, the local churches surveyed became more focused on asking what is central to their ministry and on encouraging and equipping people to take ownership of their own spiritual journeys.  

Promising innovations often emerged out of collaboration and previous work or initiatives. Collaboration took place between clergy, staff, vestries or councils, lay people, and other partners, often working across denominational and hierarchical lines. Many experiments adapted work that leaders had already imagined and/or accelerated ideas that ministries had hoped to do “someday.” Online giving and streaming worship were frequent named examples. And experimenting in multiple areas created an ecology of innovation—or a “ripple effect”—that developed an “innovative ethos” within the congregation. Overall, promising innovations touched various audiences, responded to different needs, and transported learning from one experiment to another. Yet innovation, or the experiments, were not the focus; the central concern was meeting the needs of people and helping them live out their faith. 

Above all, this survey revealed that people are the heart of ministry and connections are the soul of congregations. Ministry can happen beyond buildings, and people can be engaged when the current forms of ministry are disrupted. The pandemic, for many ministries, provided the chance to experiment as they discovered and realigned ministry around their core calling.

Want to go deeper into these findings? View the data infographic or download the full report and watch for more coverage on faithlead.org


 [[author title=”About the Author”]]

  • Terri Elton

    Terri Martinson Elton began teaching at Luther Seminary as an adjunct instructor in 2004 before becoming the director of the Center for Children, Youth and Family Ministry in 2008. In addition to her continued work with the Center, Elton accepted the position of associate professor of Children, Youth and Family Ministry in 2010 and associate professor of Leadership in 2014.

    Prior to her call to Luther Seminary, Elton served as an associate to the bishop in the Saint Paul Area Synod where her responsibilities included working with congregations, leadership development, First Call theological education and youth and family ministry.

    Before her work in the synod, she served at Prince of Peace Lutheran Church in Burnsville, Minn. for 16 years. While at Prince of Peace she worked in various roles within children, youth and family ministries, as well as served as the director of Changing Church Forum, an outreach ministry of Prince of Peace. She also authored To Know, To Live, To Grow, a confirmation curriculum, and co-authored What Really Matters, a book for congregational leaders, with the Rev. Mike Foss.

    Elton holds a B.A. degree in communications from Concordia College in Moorhead, Minn. (1986). She earned both her M.A. (1998) and Ph.D. (2007) degrees in Congregational Mission and Leadership from Luther Seminary.

    Elton’s research and teaching interests include: congregational leadership, leading in the midst of change and conflict, helping ministry leaders craft a missional ecclesiology with an eye toward the First Third of Life, awakening a vibrant theology of baptism and vocation and reimagining faith and mission practices for children, youth, young adults and their families.

    Elton is a member of the Academy of Religious Leadership, the Association of Youth Ministry Educators, the ELCA Youth Ministry Network and the American Society of Missiology and is on the board for Real Resources. Elton spends much of her time working with congregations and congregational leaders and seeks out opportunities for enhancing ministry with those in the First Third of Life within the ELCA.

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