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#149: Understanding Gen Z and Gen Alpha: A Sacred Listening Approach to Youth Ministry

Dr. Josh Packard explains why institutional trust has shifted to relational trust, and what that means for how churches engage younger people.

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Gen Z and Gen Alpha have grown up in a world where institutional trust has deeply eroded—and that changes everything about youth ministry. In this episode, sociologist Dr. Josh Packard explains why the ministry strategies that worked for previous generations are falling flat with today’s young people. It’s not that Gen Z and Gen Alpha hate the church or are rebelling against it. Most simply grew up without any connection to religious institutions at all. Josh shares why the shift from high-trust to low-trust culture means churches must lead with relationships rather than programs, buildings, or pastoral credentials.

Josh, author of “Faithful Futures: Sacred Tools for Engaging Younger Generations,” introduces the concept of “sacred listening”—a three-part framework that helps youth workers build authentic connections at scale. You’ll learn practical tools for managing dozens or even hundreds of relationships, why teenagers’ “thin faith” expressions aren’t the real concern, what COVID did to young people’s social development, and why the critical years between 18-30 determine whether youthful faith deepens or disappears. This conversation offers hope and practical guidance for anyone working with Gen Z and Gen Alpha.

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Featuring

Josh Packard Headshot
Josh Packard
Sociologist, Researcher, and Co-Founder of Future of Faith

Dr. Josh Packard is a sociologist, researcher, and co-founder of Future of Faith. With over two decades of experience studying religion and young people, he has authored multiple books, including Church Refugees and Faithful Futures. His research focuses on how faith communities can authentically engage emerging generations in an era of declining institutional trust. Josh brings both academic rigor and practical ministry experience to understanding how churches can pivot to meet the spiritual needs of Gen Z and Gen Alpha.

Hosts

Faith+Lead Headshot of The Rev. Dr. Dwight Zscheile, VP of Innovation, Luther Seminary.
Dwight Zscheile
Professor of Congregational Mission and Leadership, Luther Seminary, St. Paul, Minnesota

The Rev. Dr. Dwight Zscheile is professor of congregational mission and leadership at Luther Seminary in St. Paul, Minnesota.

He is the author of Embracing the Mixed Ecology (with Blair Pogue, Seabury Books, 2025), Leading Faithful Innovation: Following God into a Hopeful Future (with Michael Binder and Tessa Pinkstaff, Fortress Press 2023), Participating in God’s Mission: A Theological Missiology for the U.S. (with Craig Van Gelder, Eerdmans 2018), The Agile Church: Spirit-Led Innovation in an Uncertain Age (Morehouse Publishing, 2014), People of the Way: Renewing Episcopal Identity (Morehouse Publishing, 2012) and The Missional Church in Perspective: Mapping Trends and Shaping the Conversation (with Craig Van Gelder, Baker Academic 2011), editor of Cultivating Sent Communities: Missional Spiritual Formation (Eerdmans, 2012), and co-editor (with Ed Olsworth-Peter) of The Starter’s Way: Leading New Contextual Christian Communities (Church Publishing, 2025).

A graduate of Stanford University (BA), Yale University (MDiv) and Luther Seminary (PhD, Congregational Mission and Leadership), Dwight previously served congregations in Minnesota, Virginia and Connecticut. Dwight’s experience growing up in a secular home in California has shaped his commitment to helping the church cultivate Christian community with neighbors in today’s changing world.

Terri Elton
Dean of Academic Affairs and Professor of Leadership, Luther Seminary, St. Paul, Minnesota

The Rev. Dr. Terri Martinson Elton began teaching at Luther Seminary as an adjunct instructor in 2004 before becoming the director of the Center for Children, Youth and Family Ministry in 2008. In addition to her continued work with the Center, Elton accepted the position of associate professor of Children, Youth and Family Ministry in 2010 and associate professor of Leadership in 2014.

Prior to her call to Luther Seminary, Elton served as an associate to the bishop in the Saint Paul Area Synod where her responsibilities included working with congregations, leadership development, First Call theological education and youth and family ministry.

Elton holds a B.A. degree in communications from Concordia College in Moorhead, Minn. (1986). She earned both her M.A. (1998) and Ph.D. (2007) degrees in Congregational Mission and Leadership from Luther Seminary.

About Pivot Podcast

Join us on Pivot Podcast, where we journey beyond church-as-usual to discover how God is reshaping ministry for today’s world.

Each week, we dive into conversations with innovative leaders and practitioners who are navigating four game-changing pivots: shifting from quick fixes to deep listening, from membership to discipleship, from rigid models to creative ministry ecosystems, and from clergy-centered leadership to unleashing everyone’s gifts.

Whether you’re a member of the clergy seeking fresh inspiration or a volunteer stepping into new leadership territory, Pivot Podcast equips you with the insights and practical wisdom to follow Jesus into a faithful future.

Through their work with diverse cohorts of preachers, they’ve discovered that the most compelling sermons aren’t necessarily the most polished – they’re the ones where preachers have learned to listen deeply to both God and their congregations. Learn practical tools for gathering meaningful feedback, understand why vulnerability matters more than ever in preaching, and discover how shifting from evaluation to understanding can deepen your sermon’s impact. Plus, hear why reimagining God’s agency in preaching might be the key to unlocking more powerful proclamation.

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Featuring

Josh Packard Headshot
Josh Packard
Sociologist, Researcher, and Co-Founder of Future of Faith

Dr. Josh Packard is a sociologist, researcher, and co-founder of Future of Faith. With over two decades of experience studying religion and young people, he has authored multiple books, including Church Refugees and Faithful Futures. His research focuses on how faith communities can authentically engage emerging generations in an era of declining institutional trust. Josh brings both academic rigor and practical ministry experience to understanding how churches can pivot to meet the spiritual needs of Gen Z and Gen Alpha.

Hosts

Faith+Lead Headshot of The Rev. Dr. Dwight Zscheile, VP of Innovation, Luther Seminary.
Dwight Zscheile
Professor of Congregational Mission and Leadership, Luther Seminary, St. Paul, Minnesota

The Rev. Dr. Dwight Zscheile is professor of congregational mission and leadership at Luther Seminary in St. Paul, Minnesota.

He is the author of Embracing the Mixed Ecology (with Blair Pogue, Seabury Books, 2025), Leading Faithful Innovation: Following God into a Hopeful Future (with Michael Binder and Tessa Pinkstaff, Fortress Press 2023), Participating in God’s Mission: A Theological Missiology for the U.S. (with Craig Van Gelder, Eerdmans 2018), The Agile Church: Spirit-Led Innovation in an Uncertain Age (Morehouse Publishing, 2014), People of the Way: Renewing Episcopal Identity (Morehouse Publishing, 2012) and The Missional Church in Perspective: Mapping Trends and Shaping the Conversation (with Craig Van Gelder, Baker Academic 2011), editor of Cultivating Sent Communities: Missional Spiritual Formation (Eerdmans, 2012), and co-editor (with Ed Olsworth-Peter) of The Starter’s Way: Leading New Contextual Christian Communities (Church Publishing, 2025).

A graduate of Stanford University (BA), Yale University (MDiv) and Luther Seminary (PhD, Congregational Mission and Leadership), Dwight previously served congregations in Minnesota, Virginia and Connecticut. Dwight’s experience growing up in a secular home in California has shaped his commitment to helping the church cultivate Christian community with neighbors in today’s changing world.

Terri Elton
Dean of Academic Affairs and Professor of Leadership, Luther Seminary, St. Paul, Minnesota

The Rev. Dr. Terri Martinson Elton began teaching at Luther Seminary as an adjunct instructor in 2004 before becoming the director of the Center for Children, Youth and Family Ministry in 2008. In addition to her continued work with the Center, Elton accepted the position of associate professor of Children, Youth and Family Ministry in 2010 and associate professor of Leadership in 2014.

Prior to her call to Luther Seminary, Elton served as an associate to the bishop in the Saint Paul Area Synod where her responsibilities included working with congregations, leadership development, First Call theological education and youth and family ministry.

Elton holds a B.A. degree in communications from Concordia College in Moorhead, Minn. (1986). She earned both her M.A. (1998) and Ph.D. (2007) degrees in Congregational Mission and Leadership from Luther Seminary.